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BMC Remedy 9 Alternatives

What are alternatives to BMC Remedy 9?

Our tip is that you compare BMC Remedy 9 with a wide range of other Help Desk Software systems offered by other vendors before you select the best solution. With considerably more services influenced by cost, features, and supplier standing, you should have sufficient details for a conscious decision before signing a contract. Also, this lets you lessen the probability of purchasing the wrong or a limited application that is not compatibile with your demands. Our BMC Remedy 9 alternatives and comparison tools should help you compare and contrast selected programs, while our software reviews and client scores can give you more information your buying decision.

Our group of independent experts have evaluated BMC Remedy 9 with a total rating of 8.3/10 after a series of scrutinizing tests. Actual users of BMC Remedy 9 have an average satisfaction rating with the product at 97% which reveals their experience with this service. If you spend some time comparing other BMC Remedy 9 alternatives you will surely find other products with similar or even better ratings.

TOP BMC Remedy 9 Alternatives

Freshservice

1. Freshservice

Our score: 9.4 User satisfaction: 97%

Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.

Zendesk

2. Zendesk

Our score: 9.7 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshdesk

3. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

Top Alternatives To BMC Remedy 9 By Total Score

BMC Remedy 9 is a solid product that our experts evaluated with a 8.3 score and with a 97% user satisfaction rate. It's price starts at by quote. However, you may want to consider other top 15 Help Desk Software products that got even better scores and satisfaction ratings. Here's how BMC Remedy 9 fares in comparison to these:

Top Competitors To BMC Remedy 9 By Price

It might sometimes be a true challenge to locate a reliable Help Desk Software solution that will not only fit your expectations but will also cover your budget limits. When you examine various alternatives to BMC Remedy 9 you ought to pay attention not simply to features but also to a variety of elements like price, level of client support, supported mobile devices and offered integrations. With sufficient knowledge you should be able to get a service that will include all the elements you require at an affordable cost.

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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