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BoldDesk Alternatives

What are alternatives to BoldDesk?

You won’t find one-size-fits-all Help Desk Software product. A reliable application such as BoldDesk might provide amazing features but it might not be designed for your particular business expectations. To be certain you get the optimal product, check the other BoldDesk alternatives listed below and compare their features. It is also possible compare them against each other to get the best value for money.

Our team of experts have evaluated BoldDesk with a total score of 8.0/10 after a series of thorough tests. Actual users of BoldDesk have an average satisfaction rating with the product at 96% which shows their attitude towards this solution. If you devote some of your time to analyzing other BoldDesk alternatives you will surely find other products with similar or even better ratings.

TOP BoldDesk Alternatives

Zendesk

1. Zendesk

Our score: 9.7 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshdesk

2. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

Samanage

3. Samanage

Our score: 8.9 User satisfaction: 98%

Samanage is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.

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Top Alternatives To BoldDesk By Total Score

BoldDesk is a solid product that our experts evaluated with a 8.0 score and with a 96% user satisfaction rate. It's price starts at $12. However, you may want to consider other online Help Desk Software products that got even better scores and satisfaction ratings. Here's how BoldDesk fares in comparison to these:

Top Competitors To BoldDesk By Price

It might at times be a real challenge to locate a solid Help Desk Software service that will not only fit your expectations but will also include your budget limits. When you analyze various alternatives to BoldDesk you ought to pay attention not simply to offered tools but also to a wide range of elements like pricing, level of client support, supported mobile devices and available integrations. With sufficient research you should be able to locate a software that will contain all the elements you require at a reasonable price.

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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