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CA Service Desk Manager Alternatives
What are alternatives to CA Service Desk Manager?
If you think CA Service Desk Manager may not provide you with the functionalities or adequate level of customer support you need, you may want to consider other CA Service Desk Manager alternatives offered by competitors that deal with Help Desk Software. Although they will most likely share the most popular functions, some of them will have unique services and systems that will be crucial to your industry. Spend some time looking at other opportunities listed below and analyze each product’s pros and cons before you make up your mind.
Our panel of B2B experts have evaluated CA Service Desk Manager with a total rating of 8.5/10 after a series of scrutinizing tests. Actual users of CA Service Desk Manager have an average satisfaction rating with the product at 99% which reveals their experience with this solution. If you devote some of your time to comparing other CA Service Desk Manager alternatives you will surely find other services with similar or possibly higher ratings.
TOP CA Service Desk Manager Alternatives
1. Freshservice
Our score: 9.4 User satisfaction: 97%Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
2. Zendesk
Our score: 9.7 User satisfaction: 98%Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
3. Freshdesk
Our score: 9.8 User satisfaction: 100%An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.
Top Alternatives To CA Service Desk Manager By Total Score
CA Service Desk Manager is a solid product that our experts evaluated with a 8.5 score and with a 99% user satisfaction rate. It's price starts at by quote. However, you may want to consider other list of best Help Desk Software products that got even better scores and satisfaction ratings. Here's how CA Service Desk Manager fares in comparison to these:
Top Competitors To CA Service Desk Manager By Price
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It can in some cases be a real challenge to get a reliable Help Desk Software solution that will not only fit your requirements but will also include your budget limits. If you examine various alternatives to CA Service Desk Manager you should pay attention not only to functionalities but also to a variety of aspects such as pricing, level of customer support, supported mobile devices and offered integrations. With decent knowledge you should be able to get an app that will have all the elements you require at a reasonable price.
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