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CallTrackingMetrics Alternatives

What are alternatives to CallTrackingMetrics?

If you’re not yet certain that you want to purchase CallTrackingMetrics then one of the most effective ways to examine it would be to check out the vendor’s free trial or demo period. This will give you a useful experience with the features and components of the program and see if they fit your standards. It’s also a good idea to explore free trials of other Call Center Software services considering that most competitors offer that type of test ride now. The more trial plans you try out the better are you changes of picking one of CallTrackingMetrics alternatives that’s a solid provider of services for your enterprise. Give the free trials some time before choosing which tool provides you with the best value for your cash.

Our team of experts have evaluated CallTrackingMetrics with a total rating of 8.3/10 after a run of detailed tests. Actual users of CallTrackingMetrics have an average satisfaction rating with the product at N/A% which reflects their opinion about this service. If you spend some time comparing other CallTrackingMetrics alternatives you will definitely find other services with similar or even better ratings.

TOP CallTrackingMetrics Alternatives

Zendesk

1. Zendesk

Our score: 9.3 User satisfaction: 99%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

AVOXI Genius

2. AVOXI Genius

Our score: 9.0 User satisfaction: 97%

An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.

NICE inContact CXone

3. NICE inContact CXone

Our score: 8.8 User satisfaction: 91%

Industry-leading contact center software that offers a full suite of tools for transforming the customer experience. This platform offers omnichannel routing capabilities, analytics workforce optimization, automation, and AI-powered tools. It also delivers 99.99% uptime to prevent prolonged interruptions and downtime.

Top Alternatives To CallTrackingMetrics By Total Score

CallTrackingMetrics is a solid product that our experts evaluated with a 8.3 score and with a 90% user satisfaction rate. It's price starts at $19.50. However, you may want to consider other list of best Call Center Software products that got even better scores and satisfaction ratings. Here's how CallTrackingMetrics fares in comparison to these:

Top Competitors To CallTrackingMetrics By Price

It can sometimes be a genuine challenge to find a trustworthy Call Center Software app that will not only fit your requirements but will also include your budget limits. When you examine a variety of alternatives to CallTrackingMetrics you may want to pay attention not simply to functionalities but also to a wide range of aspects including price, level of customer support, supported mobile devices and provided integrations. With sufficient time spent researching you should be able to get a service that is going to include all the things you want at an affordable pricing.

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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