CozTel Alternatives

Zendesk: No. 1 Call Center Software

66% of users choose it as an alternative to CozTel

What are alternatives to CozTel?

If it looks like CozTel may not offer you the tools or adequate quality of customer support you need, you may want to check out other CozTel alternatives offered by different companies that deal with Call Center Software. While they will most likely share the most typical features, some of them will offer unique solutions and systems that can be crucial to your business. Familiarize yourself with other offers listed below and check each product’s pros and cons before you make the final choice.

Our panel of B2B experts have evaluated CozTel with a total rating of 8.0/10 after a period of scrutinizing tests. Actual customers of CozTel have an average satisfaction rating with the product at 100% which reflects their attitude towards this solution. If you spend some time examining other CozTel alternatives you will surely find other products with similar or possibly higher ratings.

TOP CozTel Alternatives


1. Freshcaller

Our score: 9.2 User satisfaction: 100%

Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems.


2. Zendesk

Our score: 9.3 User satisfaction: 99%

One of the leading help desk and call center platforms trusted by over 40,000 organizations worldwide including global call center companies.


3. CallTrackingMetrics

Our score: 8.3 User satisfaction: N/A%

A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.

Top Alternatives To CozTel By Total Score

CozTel is a solid product that our experts evaluated with a 8.0 score and with a 100% user satisfaction rate. It's price starts at by quote. However, you may want to consider other Call Center Software products that got even better scores and satisfaction ratings. Here's how CozTel fares in comparison to these:

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Top Competitors To CozTel By Price

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by quote

Best Competitors To CozTel By Total Satisfaction

It may at times be a genuine challenge to locate a trustworthy Call Center Software solution that will not only match your requirements but will also include your budget limits. While you analyze different alternatives to CozTel you should pay attention not just to offered tools but also to a variety of factors such as price, level of client support, supported mobile devices and offered integrations. With sufficient time spent researching you should be able to locate a service that will have all the variables you need at a reasonable pricing.

Reviewed By Jenny Chang
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