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eDesk Alternatives

What are alternatives to eDesk?

It’s impossible to get a universal Help Desk Software solution. A solid system such as eDesk may offer great features but it might not match your particular business needs. In order to you select the best service, check the other eDesk alternatives listed below and investigate their features and options. It is also possible compare them with each other to get the best value for money.

Our group of independent experts have evaluated eDesk with a total rating of 8.0/10 after a period of thorough tests. Actual users of eDesk have an average satisfaction rating with the product at 100% which reveals their opinion about this solution. If you spend some time examining other eDesk alternatives you will surely find other services with similar or even better ratings.

TOP eDesk Alternatives

Zendesk

1. Zendesk

Our score: 9.7 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshdesk

2. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

Sprinklr Service

3. Sprinklr Service

Our score: 8.9 User satisfaction: 97%

An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.

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Top Alternatives To eDesk By Total Score

eDesk is a solid product that our experts evaluated with a 8.0 score and with a 100% user satisfaction rate. It's price starts at $69. However, you may want to consider other top Help Desk Software products that got even better scores and satisfaction ratings. Here's how eDesk fares in comparison to these:

Top Competitors To eDesk By Price

It might at times be a genuine challenge to find a solid Help Desk Software app that will not only fit your expectations but will also cover your budget limits. If you study different alternatives to eDesk you ought to pay attention not only to features but also to a broad spectrum of aspects including price, quality of customer support, supported mobile devices and provided integrations. With decent knowledge you should be able to get a solution that will contain all the variables you want at a reasonable cost.

Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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