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Feedbox CEM Alternatives

What are alternatives to Feedbox CEM?

If it looks like Feedbox CEM doesn’t provide you with the tools or sufficient level of customer support you need, it’s a good idea to study other Feedbox CEM alternatives offered by different vendors that deal with Customer Experience Management Software. Although they will most probably share the most common tools, some of them will have unique solutions and benefits that may be very important to your business. Learn more about other opportunities listed below and check each product’s advantages and disadvantages before you decide which one works best for you.

Our panel of B2B experts have evaluated Feedbox CEM with a total rating of 8.0/10 after a series of detailed tests. Actual customers of Feedbox CEM have an average satisfaction rating with the product at 90% which shows their attitude towards this application. If you devote some of your time to comparing other Feedbox CEM alternatives you will most likely find other programs with similar or possibly better ratings.

TOP Feedbox CEM Alternatives

Salesforce Service Cloud

1. Salesforce Service Cloud

Our score: 9.6 User satisfaction: 97%

A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.

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Zendesk

2. Zendesk

Our score: 9.4 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

SoGoCX

3. SoGoCX

Our score: 9.2 User satisfaction: 97%

A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.

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Top Alternatives To Feedbox CEM By Total Score

Feedbox CEM is a solid product that our experts evaluated with a 8.0 score and with a 90% user satisfaction rate. It's price starts at By quote. However, you may want to consider other top 15 Customer Experience Management Software products that got even better scores and satisfaction ratings. Here's how Feedbox CEM fares in comparison to these:

Top Competitors To Feedbox CEM By Price

It may at times be a genuine challenge to locate a solid Customer Experience Management Software service that will not only meet your needs but will also cover your budget limits. When you examine various alternatives to Feedbox CEM you may want to pay attention not simply to features but also to a wide range of aspects such as cost, level of customer support, supported mobile devices and available integrations. With sufficient knowledge you should be able to get a service that will have all the variables you want at an affordable cost.

Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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