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Freshdesk Contact Center Alternatives
What are alternatives to Freshdesk Contact Center?
It’s impossible to get a one-size-fits-all Call Center Software solution. A decent software like Freshdesk Contact Center can provide a wide range of features but it might not be designed for your individual business needs. In order to you select the best service, take a look at the other Freshdesk Contact Center alternatives listed below and compare their features. It is also possible compare them with each other to get the best deal.
Our group of independent experts have evaluated Freshdesk Contact Center with a total rating of 9.0/10 after a run of thorough tests. Actual clients of Freshdesk Contact Center have an average satisfaction rating with the product at 100% which shows their opinion about this application. If you spend some time examining other Freshdesk Contact Center alternatives you will most likely find other products with similar or even higher ratings.
TOP Freshdesk Contact Center Alternatives
1. Zendesk
Our score: 9.3 User satisfaction: 99%Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
2. AVOXI Genius
Our score: 9.0 User satisfaction: 97%An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
3. Adversus Dialer
Our score: 8.5 User satisfaction: N/AA web dialer and lead management tool that helps you optimize workflows and engage with contacts better.
Top Alternatives To Freshdesk Contact Center By Total Score
Freshdesk Contact Center is a solid product that our experts evaluated with a 9.2 score and with a 100% user satisfaction rate. It's price starts at by quote. However, you may want to consider other top 10 Call Center Software products that got even better scores and satisfaction ratings. Here's how Freshdesk Contact Center fares in comparison to these:
Top Competitors To Freshdesk Contact Center By Price
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It might in some cases be a true challenge to locate a trustworthy Call Center Software solution that will not only match your requirements but will also include your budget limits. When you study various alternatives to Freshdesk Contact Center you may want to pay attention not just to offered tools but also to a variety of elements such as cost, level of client support, supported mobile devices and provided integrations. With enough research you should be able to locate a service that will have all the elements you need at an inexpensive cost.
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