MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Freshdesk Alternatives

What are alternatives to Freshdesk?

If you think of buying Freshdesk but have not looked at the alternative Customer Service Software available from Freshdesk competitors, it definitely a good idea that you do. With just a bit of time used on considering the Freshdesk alternatives you will get a complete picture of other services by simply analyzing their key functions and costs. FinancesOnline specialized review and comparison system allows you to simplify this approach so you can choose your software based on detailed information, not guessing. Purchasing a B2B software is a long-term investment and it begins with choosing the most fitting product.

Our group of independent experts have evaluated Freshdesk with a total rating of 9.8/10 after a run of detailed tests. Actual users of Freshdesk have an average satisfaction rating with the product at 100% which shows their attitude towards this service. If you devote some of your time to analyzing other Freshdesk alternatives you will most likely find other programs with similar or possibly better ratings.

TOP Freshdesk Alternatives

Zoho Desk

1. Zoho Desk

Our score: 9.0 User satisfaction: 100%

Zoho Desk is a support desk platform that helps you deliver top quality customer support with tools that increase agent productivity and improve analytic operations. Equipped with robust reporting tools and analytics, managers can keep track of their agents’ KPIs and address performance issues and make data-driven decisions.

Zendesk

2. Zendesk

Our score: 9.6 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Zendesk

3. Zendesk

Our score: 9.7 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Top Alternatives To Freshdesk By Total Score

Freshdesk is a solid product that our experts evaluated with a 9.8 score and with a 100% user satisfaction rate. It's price starts at $15. However, you may want to consider other top 15 Customer Support Software products that got even better scores and satisfaction ratings. Here's how Freshdesk fares in comparison to these:

Top Competitors To Freshdesk By Price

It may at times be a real challenge to locate a solid Customer Support Software solution that will not only fit your needs but will also cover your budget limits. While you study a variety of alternatives to Freshdesk you should pay attention not just to functionalities but also to a broad spectrum of factors including pricing, level of customer support, supported mobile devices and offered integrations. With decent knowledge you should be able to locate a solution that is going to include all the things you want at an affordable cost.

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

Page last modified
Award Winner
An award given to products our B2B experts find especially valuable for companies
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

TOP
4 shares
Share
4
Tweet
Share