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Freshdesk Omni Alternatives

What are alternatives to Freshdesk Omni?

It’s very unlikely you will find a universal Customer Service Software service. A reliable service like Freshdesk Omni might have beneficial functionalities but still not meet your business needs. To locate optimal Freshdesk Omni alternatives, spend some time comparing the elements of alternative tools created by competitors that we listed below. What is more, you can compare them against each other to be certain you select the most fitting offer.

Our group of independent experts had evaluated Freshdesk Omni with a total score of 9.7/10 after a run of thorough tests. Actual users of Freshdesk Omni have an average satisfaction rating with the product at 97% which shows their opinion about this application. If you spend some time comparing other Freshdesk Omni alternatives you will most likely find other services with similar or possibly better ratings.

TOP Freshdesk Omni Alternatives

Zendesk

1. Zendesk

Our score: 9.6 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshdesk

2. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

Bluefish.ai

3. Bluefish.ai

Our score: 8.0 User satisfaction: 99%

Bluefish.ai is a chatbot framework for business owners to utilize NLU-powered digital assistants to create fruitful conversations with customers, employees, and partners.

Top Alternatives To Freshdesk Omni By Total Score

Freshdesk Omni is a solid product that our experts evaluated with a 9.7 score and with a 100% user satisfaction rate. It's price starts at $29. However, you may want to consider other list of best Customer Service Software products that got even better scores and satisfaction ratings. Here's how Freshdesk Omni fares in comparison to these:

Top Competitors To Freshdesk Omni By Price

It might sometimes be a real challenge to locate a reliable Customer Service Software app that will not only fit your needs but will also include your budget limits. If you analyze various alternatives to Freshdesk Omni you should pay attention not only to functionalities but also to a broad spectrum of factors like available plans, level of customer support, supported mobile devices and provided integrations. With sufficient time spent researching you should be able to locate a service that will contain all the variables you want at an inexpensive price.

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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