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Freshservice Alternatives
What are alternatives to Freshservice?
You shouldn’t expect to find a universal Customer Service Software product. A popular service such as Freshservice may have impressive components but nonetheless not meet your commercial standards. To locate best Freshservice alternatives, have a look at the features of different tools created by competitors that we listed below. Finally, you can also compare them with each other to be certain you select the best deal.
Our team of experts have evaluated Freshservice with a total rating of 9.4/10 after a period of detailed tests. Actual users of Freshservice have an average satisfaction rating with the product at 97% which reveals their attitude towards this solution. If you devote some of your time to comparing other Freshservice alternatives you will most likely find other products with similar or even better ratings.
TOP Freshservice Alternatives
1. Jira Service Desk
Our score: 9.0 User satisfaction: 96%A full-featured service desk platform that allows IT teams to deliver rapid end-to-end service delivery. The software lets you automate tasks, build knowledge bases, and collaborate in real-time, so you can deliver the best customer service possible. You can also link tickets to your team's task queue on Jira for faster issue resolution.
2. ManageEngine ServiceDesk Plus
Our score: 8.7 User satisfaction: 100%ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
3. LiveAgent
Our score: 9.3 User satisfaction: 100%A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Useful Freshservice Resources
Top Alternatives To Freshservice By Total Score
Freshservice is a solid product that our experts evaluated with a 9.4 score and with a 97% user satisfaction rate. It's price starts at $19. However, you may want to consider other list of best IT Service Software products that got even better scores and satisfaction ratings. Here's how Freshservice fares in comparison to these:
Top Competitors To Freshservice By Price
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It might at times be a true challenge to get a solid IT Service Software app that will not only match your requirements but will also cover your budget limits. If you analyze various alternatives to Freshservice you may want to pay attention not just to functionalities but also to a broad spectrum of aspects including price, quality of client support, supported mobile devices and provided integrations. With sufficient time spent researching you should be able to get an app that is going to have all the variables you want at an inexpensive pricing.
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