Freshservice Alternatives

Zendesk: No. 1 IT Service Management Software

68% of users choose it as an alternative to Freshservice

What are alternatives to Freshservice?

You shouldn’t expect to find a universal Customer Service Software product. A popular service such as Freshservice may have impressive components but nonetheless not meet your commercial standards. To locate best Freshservice alternatives, have a look at the features of different tools created by competitors that we listed below. Finally, you can also compare them with each other to be certain you select the best deal.

Our team of experts have evaluated Freshservice with a total rating of 9.4/10 after a period of detailed tests. Actual users of Freshservice have an average satisfaction rating with the product at 97% which reveals their attitude towards this solution. If you devote some of your time to comparing other Freshservice alternatives you will most likely find other products with similar or even better ratings.

TOP Freshservice Alternatives


1. LiveAgent

Our score: 9.3 User satisfaction: 100%

LiveAgent is the winner of our 2018 Supreme Software Award. It is a complete customer and live support platform with chat for websites and all help desk features.

Vision Helpdesk

2. Vision Helpdesk

Our score: 9.2 User satisfaction: 99%

Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform.


3. Atera

Our score: 9.0 User satisfaction: 100%

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Top Alternatives To Freshservice By Total Score

Freshservice is a solid product that our experts evaluated with a 9.4 score and with a 97% user satisfaction rate. It's price starts at free. However, you may want to consider other IT Service Management Software products that got even better scores and satisfaction ratings. Here's how Freshservice fares in comparison to these:

Top Competitors To Freshservice By Price

Best Competitors To Freshservice By Total Satisfaction

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It might at times be a true challenge to locate a trustworthy IT Service Management Software service that will not only match your expectations but will also include your budget limits. When you examine various alternatives to Freshservice you may want to pay attention not only to features but also to a variety of elements including available plans, quality of customer support, supported mobile devices and offered integrations. With sufficient time spent researching you should be able to find a software that will contain all the things you want at a reasonable cost.

Reviewed By Louie Andre
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