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GoToAssist Alternatives

What are alternatives to GoToAssist?

GoToAssist might not always meet your business expectations or specific environment of your industry. If you have any doubts, you still have a group various Customer Support Software solutions to try. FinancesOnline provides comprehensive comparison options for GoToAssist alternatives that allow you to learn more about features, costs, as well as user comments for a wide range of applications offered by competitors and decide on the most suitable service for your enterprise. What is more, compare our reviews to get a complete image of each program, and after getting some hands-on experience with it share your personal review to aid other users in their research.

Our panel of B2B experts have evaluated GoToAssist with a total rating of 7.4/10 after a series of scrutinizing tests. Actual clients of GoToAssist have an average satisfaction rating with the product at 90% which shows their attitude towards this solution. If you devote some of your time to analyzing other GoToAssist alternatives you will definitely find other products with similar or even better ratings.

TOP GoToAssist Alternatives

Zendesk

1. Zendesk

Our score: 9.6 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshdesk

2. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

Five9

3. Five9

Our score: 8.6 User satisfaction: 91%

Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.

Top Alternatives To GoToAssist By Total Score

GoToAssist is a solid product that our experts evaluated with a 7.4 score and with a 90% user satisfaction rate. It's price starts at $55. However, you may want to consider other top Customer Support Software products that got even better scores and satisfaction ratings. Here's how GoToAssist fares in comparison to these:

Top Competitors To GoToAssist By Price

It can in some cases be a true challenge to find a solid Customer Support Software service that will not only match your expectations but will also cover your budget limits. While you examine various alternatives to GoToAssist you should pay attention not only to functionalities but also to a broad spectrum of aspects like cost, quality of customer support, supported mobile devices and available integrations. With decent knowledge you should be able to get a service that is going to have all the elements you want at an inexpensive pricing.

Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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