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Groove Alternatives

What are alternatives to Groove?

It’s very difficult to find a universal Customer Support Software service. A reliable application like Groove may have impressive components but nevertheless not meet your business requirements. To find optimal Groove alternatives, spend some time comparing the features of different products created by competitors that are listed below. Finally, you can also compare them against each other to find the most advantageous product.

Our team of experts have evaluated Groove with a total score of 9.5/10 after a period of thorough tests. Actual users of Groove have an average satisfaction rating with the product at 99% which shows their attitude towards this service. If you devote some of your time to comparing other Groove alternatives you will most likely find other products with similar or possibly higher ratings.

TOP Groove Alternatives

Zendesk

1. Zendesk

Our score: 9.6 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshdesk

2. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

FixMe.IT

3. FixMe.IT

Our score: 8.0 User satisfaction: 100%

Techinline FixMe.IT is a tool that enables users to instantly view, diagnose, and resolve technical issues on a remote computer without pre-installing software. Through the software, users can easily launch a remote session using only a browser and an Internet connection. These features make it easier for agents to provide instant, on-demand customer support.

Top Alternatives To Groove By Total Score

Groove is a solid product that our experts evaluated with a 9.5 score and with a 91% user satisfaction rate. It's price starts at $15. However, you may want to consider other best Customer Support Software products that got even better scores and satisfaction ratings. Here's how Groove fares in comparison to these:

Top Competitors To Groove By Price

It may in some cases be a real challenge to find a trustworthy Customer Support Software service that will not only match your needs but will also cover your budget limits. When you study different alternatives to Groove you may want to pay attention not just to functionalities but also to a broad spectrum of elements such as price, quality of client support, supported mobile devices and offered integrations. With decent time spent researching you should be able to get a service that will have all the elements you want at an inexpensive price.

Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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