MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Helpshift Alternatives

What are alternatives to Helpshift?

If it seems Helpshift might not offer you the tools or adequate level of customer support you need, you may want to study other Helpshift alternatives offered by different vendors that deal with Customer Support Software. While they will most likely share the most typical functions, some of them will have unique services and systems that can be very important to your company. Spend some time looking at other alternatives compared below and check each product’s advantages and disadvantages before you make the final choice.

Our group of independent experts have evaluated Helpshift with a total score of 8.9/10 after a run of detailed tests. Actual customers of Helpshift have an average satisfaction rating with the product at 79% which reveals their opinion about this solution. If you spend some time examining other Helpshift alternatives you will most likely find other products with similar or possibly better ratings.

TOP Helpshift Alternatives

Zendesk

1. Zendesk

Our score: 9.6 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshdesk

2. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

IMsupporting

3. IMsupporting

Our score: 8.7 User satisfaction: 100%

A live chat messaging software which helps business website owners and staff engage with customers in real-time and increase conversions.

Top Alternatives To Helpshift By Total Score

Helpshift is a solid product that our experts evaluated with a 8.9 score and with a 89% user satisfaction rate. It's price starts at $150. However, you may want to consider other top 15 Customer Support Software products that got even better scores and satisfaction ratings. Here's how Helpshift fares in comparison to these:

Top Competitors To Helpshift By Price

It might sometimes be a true challenge to find a trustworthy Customer Support Software app that will not only meet your needs but will also be in accord with your budget limits. When you examine various alternatives to Helpshift you may want to pay attention not only to features but also to a broad spectrum of factors like pricing, level of client support, supported mobile devices and offered integrations. With sufficient time spent researching you should be able to find a software that is going to contain all the variables you want at a reasonable pricing.

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

TOP
Share
Tweet
Share