Helpshift Alternatives

Zendesk: No. 1 Customer Support Software

60% of users choose it as an alternative to Helpshift

What are alternatives to Helpshift?

If it seems Helpshift might not offer you the tools or adequate level of customer support you need, you may want to study other Helpshift alternatives offered by different vendors that deal with Customer Support Software. While they will most likely share the most typical functions, some of them will have unique services and systems that can be very important to your company. Spend some time looking at other alternatives compared below and check each product’s advantages and disadvantages before you make the final choice.

Our group of independent experts have evaluated Helpshift with a total score of 8.9/10 after a run of detailed tests. Actual customers of Helpshift have an average satisfaction rating with the product at 79% which reveals their opinion about this solution. If you spend some time examining other Helpshift alternatives you will most likely find other products with similar or possibly better ratings.

TOP Helpshift Alternatives


1. Zendesk

Our score: 9.8 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.


2. CommBox

Our score: 8.0 User satisfaction: 96%

A customer support and messaging platform that transforms the way teams engage with customers across digital communication channels.

Genesys PureCloud

3. Genesys PureCloud

Our score: 9.0 User satisfaction: 98%

A comprehensive contact center platform built to reinforce customer support efforts and optimize your workforce. It combines all client communications into one neat, intuitive system so your reps can deliver faster responses. Routing functionalities ensure that messages go to the right agents, reducing the risk of overlooked communications.

Top Alternatives To Helpshift By Total Score

Helpshift is a solid product that our experts evaluated with a 8.9 score and with a 89% user satisfaction rate. It's price starts at $225. However, you may want to consider other Customer Support Software products that got even better scores and satisfaction ratings. Here's how Helpshift fares in comparison to these:

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Top Competitors To Helpshift By Price

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Best Competitors To Helpshift By Total Satisfaction

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It may sometimes be a real challenge to locate a trustworthy Customer Support Software app that will not only match your requirements but will also cover your budget limits. When you study a variety of alternatives to Helpshift you may want to pay attention not simply to functionalities but also to a wide range of aspects such as cost, quality of client support, supported mobile devices and available integrations. With sufficient time spent researching you should be able to get a solution that will have all the variables you want at an affordable pricing.

Reviewed By Jenny Chang
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