MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

HelpSpot Alternatives

What are alternatives to HelpSpot?

If you’re not yet convinced that you want to use HelpSpot then one of the most effective methods to examine it would be to use the vendor’s free trial or demo period. You will have a useful experience with the capabilities and components of the program and learn if they fit your standards. It’s also a good idea to test free trials of other Customer Support Software services considering that most competitors give their users access to that kind of test ride now. The more trial plans you sign up for the higher are you changes of choosing one of HelpSpot alternatives that’s a perfect fit for your enterprise. Give the free trials a week of two before choosing which software offers you the best value for your money.

Our team of experts have evaluated HelpSpot with a total rating of 7.5/10 after a series of detailed tests. Actual customers of HelpSpot have an average satisfaction rating with the product at 75% which reveals their opinion about this application. If you devote some of your time to comparing other HelpSpot alternatives you will most likely find other programs with similar or even better ratings.

TOP HelpSpot Alternatives

Zendesk

1. Zendesk

Our score: 9.6 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshdesk

2. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

LiveChat

3. LiveChat

Our score: 9.0 User satisfaction: 96%

This software is a full-featured live chat and help desk solution for customer service and support. It is web-accessible, making it an attractive addition to your tech stack. What’s more, it has website traffic monitoring to ensure that agents provide contextualized assistance.

READ REVIEW

Top Alternatives To HelpSpot By Total Score

HelpSpot is a solid product that our experts evaluated with a 7.5 score and with a N/A user satisfaction rate. It's price starts at $599. However, you may want to consider other top Customer Support Software products that got even better scores and satisfaction ratings. Here's how HelpSpot fares in comparison to these:

Top Competitors To HelpSpot By Price

It might in some cases be a true challenge to get a reliable Customer Support Software solution that will not only fit your requirements but will also be in accord with your budget limits. When you study a variety of alternatives to HelpSpot you may want to pay attention not only to features but also to a wide range of aspects including price, quality of customer support, supported mobile devices and provided integrations. With sufficient research you should be able to locate a solution that is going to contain all the elements you want at an affordable pricing.

Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

TOP
Share
Tweet
Share