HelpSpot Alternatives

Freshdesk: No. 1 Help Desk & Ticketing Software

60% of users choose it as an alternative to HelpSpot

What are alternatives to HelpSpot?

If you’re not yet convinced that you want to use HelpSpot then one of the most effective methods to examine it would be to use the vendor’s free trial or demo period. You will have a useful experience with the capabilities and components of the program and learn if they fit your standards. It’s also a good idea to test free trials of other Customer Support Software services considering that most competitors give their users access to that kind of test ride now. The more trial plans you sign up for the higher are you changes of choosing one of HelpSpot alternatives that’s a perfect fit for your enterprise. Give the free trials a week of two before choosing which software offers you the best value for your money.

Our team of experts have evaluated HelpSpot with a total rating of 7.5/10 after a series of detailed tests. Actual customers of HelpSpot have an average satisfaction rating with the product at 75% which reveals their opinion about this application. If you devote some of your time to comparing other HelpSpot alternatives you will most likely find other programs with similar or even better ratings.

TOP HelpSpot Alternatives


1. HelpSpot

Our score: 9.4 User satisfaction: 97%

Freshservice is the winner of our Best Customer Service Software Award for 2018. It allows IT admins to effectively track and manage the assets owned by their organizations.

Vision Helpdesk

2. HelpSpot

Our score: 9.2 User satisfaction: 99%

Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform.

JitBit HelpDesk

3. HelpSpot

Our score: 9.2 User satisfaction: 100%

A robust help desk application designed to help users track support tickets in the most efficient way possible.

Top Alternatives To HelpSpot By Total Score

HelpSpot is a solid product that our experts evaluated with a 7.5 score and with a 75% user satisfaction rate. It's price starts at $599. However, you may want to consider other Help Desk & Ticketing Software products that got even better scores and satisfaction ratings. Here's how HelpSpot fares in comparison to these:

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Top Competitors To HelpSpot By Price

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Best Competitors To HelpSpot By Total Satisfaction

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It may sometimes be a genuine challenge to find a solid Help Desk & Ticketing Software solution that will not only fit your requirements but will also include your budget limits. While you analyze different alternatives to HelpSpot you ought to pay attention not just to offered tools but also to a wide range of factors like cost, level of client support, supported mobile devices and available integrations. With enough time spent researching you should be able to find an app that will have all the variables you need at a reasonable cost.

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