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iHelpDesk Alternatives

What are alternatives to iHelpDesk?

You won’t find universal Help Desk Software service. A good software such as iHelpDesk can offer a wide range of functionalities but it may not be designed for your particular business expectations. To make sure you choose the optimal fit, check the other iHelpDesk alternatives listed below and analyze their features. It may also be a good idea to compare them with each other to get the best deal.

Our team of experts have evaluated iHelpDesk with a total rating of 6.5/10 after a series of detailed tests. Actual clients of iHelpDesk have an average satisfaction rating with the product at 100% which shows their attitude towards this service. If you devote some of your time to comparing other iHelpDesk alternatives you will most likely find other programs with similar or possibly higher ratings.

TOP iHelpDesk Alternatives

Zendesk

1. Zendesk

Our score: 9.7 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshdesk

2. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

Halo Service Desk

3. Halo Service Desk

Our score: 8.0 User satisfaction: 100%

Halo Service Desk is an IT helpdesk solution that empowers MSPs and teams to attain ITIL compliance, drive work efficiency, and improve service delivery.

Top Alternatives To iHelpDesk By Total Score

iHelpDesk is a solid product that our experts evaluated with a 6.5 score and with a 100% user satisfaction rate. It's price starts at $8. However, you may want to consider other best Help Desk Software products that got even better scores and satisfaction ratings. Here's how iHelpDesk fares in comparison to these:

Top Competitors To iHelpDesk By Price

It might sometimes be a genuine challenge to get a solid Help Desk Software app that will not only match your expectations but will also be in accord with your budget limits. When you examine different alternatives to iHelpDesk you ought to pay attention not simply to offered tools but also to a broad spectrum of factors like cost, quality of customer support, supported mobile devices and available integrations. With decent research you should be able to find a software that will include all the elements you need at an affordable price.

Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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