Interactive Intelligence CaaS Alternatives

Zendesk: No. 1 Customer Support Software

58% of users choose it as an alternative to Interactive Intelligence CaaS

What are alternatives to Interactive Intelligence CaaS?

If you consider getting Interactive Intelligence CaaS but have not looked at the other Call Center Software available from Interactive Intelligence CaaS competitors, it’s very important that you do. With just a moment of your time spent on considering the Interactive Intelligence CaaS alternatives you will have a full picture of other programs by simply looking at their crucial functionalities and pricing plans. Our comprehensive review and comparison tool enables you to simplify this approach so you can decide which product to buy based on meaningful insights, not guesswork. Implementing a SaaS solution is a long-term investment and it begins with choosing the most suitable vendor.

Our group of independent experts have evaluated Interactive Intelligence CaaS with a total rating of 7.7/10 after a run of thorough tests. Actual customers of Interactive Intelligence CaaS have an average satisfaction rating with the product at 100% which shows their experience with this solution. If you spend some time comparing other Interactive Intelligence CaaS alternatives you will surely find other products with similar or even better ratings.

TOP Interactive Intelligence CaaS Alternatives


1. Zendesk

Our score: 9.8 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.


2. CloudTalk

Our score: 8.5 User satisfaction: 100%

An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.


3. Groove

Our score: 9.5 User satisfaction: 91%

A simple yet intuitive help desk software designed to help users deliver efficient yet personal customer service.

Top Alternatives To Interactive Intelligence CaaS By Total Score

Interactive Intelligence CaaS is a solid product that our experts evaluated with a 7.7 score and with a 100% user satisfaction rate. It's price starts at by quote. However, you may want to consider other Customer Support Software products that got even better scores and satisfaction ratings. Here's how Interactive Intelligence CaaS fares in comparison to these:

Product name:
Our Score:

Top Competitors To Interactive Intelligence CaaS By Price

Product name:
by quote

Best Competitors To Interactive Intelligence CaaS By Total Satisfaction

Product name:

It may at times be a true challenge to locate a reliable Customer Support Software solution that will not only match your requirements but will also include your budget limits. When you analyze various alternatives to Interactive Intelligence CaaS you should pay attention not only to features but also to a variety of factors including cost, quality of client support, supported mobile devices and provided integrations. With sufficient time spent researching you should be able to locate a service that is going to include all the variables you want at an affordable pricing.

Reviewed By Jenny Chang
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.