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Intercom Alternatives

What are alternatives to Intercom?

Intercom may not always fulfill your business needs or specific conditions of your niche. In that situation, you still have several various Customer Experience Management Software solutions to consider. Try our comprehensive comparison options for Intercom alternatives that can help you learn more about features, costs, as well as user comments for most kinds of solutions provided by other companies and go with the most reliable service for your business. It’s also a good idea to study our reviews to get a full view of each tool, and after getting some experience with it share your personal review to assist other readers in their decisions.

Our team of experts have evaluated Intercom with a total rating of 8.9/10 after a period of thorough tests. Actual clients of Intercom have an average satisfaction rating with the product at 96% which reflects their opinion about this application. If you devote some of your time to analyzing other Intercom alternatives you will most likely find other services with similar or even better ratings.

TOP Intercom Alternatives

Zendesk

1. Zendesk

Our score: 9.6 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshdesk

2. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

klink.cloud

3. klink.cloud

Our score: 8.7 User satisfaction: 94%

klink.cloud is a cloud-based communication platform that offers omnichannel communication, automation, analytics, and CRM integration for businesses seeking customer service.

Top Alternatives To Intercom By Total Score

Intercom is a solid product that our experts evaluated with a 8.9 score and with a 96% user satisfaction rate. It's price starts at $49. However, you may want to consider other most popular Customer Support Software products that got even better scores and satisfaction ratings. Here's how Intercom fares in comparison to these:

Top Competitors To Intercom By Price

It might at times be a genuine challenge to get a trustworthy Customer Support Software solution that will not only fit your needs but will also include your budget limits. If you examine a variety of alternatives to Intercom you may want to pay attention not simply to functionalities but also to a broad spectrum of aspects including pricing, quality of client support, supported mobile devices and provided integrations. With sufficient knowledge you should be able to locate a software that will contain all the things you want at a reasonable cost.

Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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