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KANA Express Alternatives

What are alternatives to KANA Express?

There is no one-size-fits-all Call Center Software solution. A good software such as KANA Express can have great features but it might not be designed for your specific business expectations. In order to you select the best product, check the other KANA Express alternatives listed below and investigate their features and prices. It is also possible compare them against each other to get the best deal.

Our group of independent experts have evaluated KANA Express with a total rating of 6.5/10 after a series of thorough tests. Actual clients of KANA Express have an average satisfaction rating with the product at 96% which reflects their opinion about this service. If you devote some of your time to comparing other KANA Express alternatives you will surely find other services with similar or possibly better ratings.

TOP KANA Express Alternatives

Zendesk

1. Zendesk

Our score: 9.6 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshdesk

2. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

HubSpot Service Hub

3. HubSpot Service Hub

Our score: 9.0 User satisfaction: 98%

Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.

Top Alternatives To KANA Express By Total Score

KANA Express is a solid product that our experts evaluated with a 6.5 score and with a 96% user satisfaction rate. It's price starts at by quote. However, you may want to consider other top 15 Customer Support Software products that got even better scores and satisfaction ratings. Here's how KANA Express fares in comparison to these:

Top Competitors To KANA Express By Price

It can sometimes be a genuine challenge to get a solid Customer Support Software service that will not only meet your needs but will also include your budget limits. If you study various alternatives to KANA Express you ought to pay attention not only to offered tools but also to a wide range of factors such as pricing, quality of customer support, supported mobile devices and provided integrations. With enough research you should be able to find a solution that is going to have all the things you want at an inexpensive price.

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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