Kapdesk Alternatives

Zendesk: No. 1 Help Desk Software

61% of users choose it as an alternative to Kapdesk

What are alternatives to Kapdesk?

If you’re not yet certain that you want to purchase Kapdesk then one of the best methods to examine it is to use the vendor’s free trial or demo plan. This will give you a firsthand experience with the capabilities and components of the program and test if they match your standards. It’s also a good idea to try out free trials of other CRM Software services seeing that most competitors give their users access to that kind of test ride now. The more free trials you try out the better are you changes of choosing one of Kapdesk alternatives that’s a solid provider of services for your enterprise. Give the free trials some time before you decide which product provides you with the best value for your money.

Our team of experts have evaluated Kapdesk with a total score of 8.0/10 after a series of detailed tests. Actual users of Kapdesk have an average satisfaction rating with the product at 100% which reveals their opinion about this solution. If you devote some of your time to analyzing other Kapdesk alternatives you will most likely find other programs with similar or possibly higher ratings.

TOP Kapdesk Alternatives


1. Zendesk

Our score: 9.8 User satisfaction: 98%

Winner of our Best Help Desk Software Award for 2019, Zendesk is one of the leading help desk platforms trusted by over 200,000 organizations worldwide

ManageEngine ServiceDesk

2. ManageEngine ServiceDesk

Our score: 8.7 User satisfaction: 100%

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Help Scout

3. Help Scout

Our score: 8.9 User satisfaction: 98%

Help Scout provides a shared inbox for you and your team, enabling collaboration for support whenever an email or a support requests comes in.

Top Alternatives To Kapdesk By Total Score

Kapdesk is a solid product that our experts evaluated with a 8.0 score and with a 100% user satisfaction rate. It's price starts at by quote. However, you may want to consider other Help Desk Software products that got even better scores and satisfaction ratings. Here's how Kapdesk fares in comparison to these:

Product name:
Our Score:

Top Competitors To Kapdesk By Price

Product name:
by quote

Best Competitors To Kapdesk By Total Satisfaction

Product name:

It can sometimes be a true challenge to find a reliable Help Desk Software solution that will not only fit your expectations but will also cover your budget limits. If you study a variety of alternatives to Kapdesk you should pay attention not simply to offered tools but also to a variety of aspects such as pricing, quality of customer support, supported mobile devices and available integrations. With decent research you should be able to get a service that will have all the variables you want at a reasonable cost.

Reviewed By Jenny Chang
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.