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LiveAgent Alternatives

What are alternatives to LiveAgent?

You won’t find universal Customer Support Software service. A good system such as LiveAgent can provide great features but it may not be designed for your specific business expectations. In order to you choose the best product, take a look at the other LiveAgent alternatives listed below and compare their features. It may also be a good idea to compare them against each other to get the best one.

Our group of independent experts have evaluated LiveAgent with a total score of 9.7/10 after a series of detailed tests. Actual clients of LiveAgent have an average satisfaction rating with the product at 99% which reflects their experience with this application. If you devote some of your time to examining other LiveAgent alternatives you will most likely find other products with similar or even higher ratings.

TOP LiveAgent Alternatives

Zendesk

1. Zendesk

Our score: 9.7 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshdesk

2. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

Sprinklr Service

3. Sprinklr Service

Our score: 8.9 User satisfaction: 97%

An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.

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Top Alternatives To LiveAgent By Total Score

LiveAgent is a solid product that our experts evaluated with a 9.4 score and with a 99% user satisfaction rate. It's price starts at $9. However, you may want to consider other top 15 Help Desk Software products that got even better scores and satisfaction ratings. Here's how LiveAgent fares in comparison to these:

Top Competitors To LiveAgent By Price

It can at times be a genuine challenge to find a reliable Help Desk Software service that will not only meet your requirements but will also be in accord with your budget limits. While you analyze different alternatives to LiveAgent you may want to pay attention not only to features but also to a broad spectrum of aspects like cost, level of client support, supported mobile devices and available integrations. With decent time spent researching you should be able to get an app that is going to include all the elements you need at an inexpensive pricing.

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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