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ManageEngine ServiceDesk Plus Alternatives

What are alternatives to ManageEngine ServiceDesk Plus?

If it looks like ManageEngine ServiceDesk Plus might not offer you the features or sufficient level of customer support you look for, you should study other ManageEngine ServiceDesk Plus alternatives offered by competitors that deal with Contract Lifecycle Management Software. Though they will most probably share the most common functions, some of them will provide unique services and systems that will be crucial to your industry. Examine other alternatives compared below and analyze each product’s pros and cons before you make the final choice.

Our group of independent experts have evaluated ManageEngine ServiceDesk Plus with a total score of 8.7/10 after a period of scrutinizing tests. Actual customers of ManageEngine ServiceDesk Plus have an average satisfaction rating with the product at 100% which reflects their experience with this application. If you spend some time examining other ManageEngine ServiceDesk Plus alternatives you will definitely find other services with similar or even better ratings.

TOP ManageEngine ServiceDesk Plus Alternatives

Freshservice

1. Freshservice

Our score: 9.4 User satisfaction: 97%

Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.

Zendesk

2. Zendesk

Our score: 9.6 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshservice

3. Freshservice

Our score: 9.4 User satisfaction: 97%

Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.

Top Alternatives To ManageEngine ServiceDesk Plus By Total Score

ManageEngine ServiceDesk Plus is a solid product that our experts evaluated with a 8.7 score and with a 100% user satisfaction rate. It's price starts at $10. However, you may want to consider other top 10 Service Desk Software products that got even better scores and satisfaction ratings. Here's how ManageEngine ServiceDesk Plus fares in comparison to these:

Top Competitors To ManageEngine ServiceDesk Plus By Price

It may in some cases be a true challenge to locate a reliable Service Desk Software solution that will not only match your needs but will also be in accord with your budget limits. If you study various alternatives to ManageEngine ServiceDesk Plus you may want to pay attention not only to functionalities but also to a variety of aspects including cost, level of client support, supported mobile devices and available integrations. With decent knowledge you should be able to get an app that will have all the things you require at a reasonable pricing.

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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