Medallia Alternatives

Zendesk: No. 1 Customer Support Software

58% of users choose it as an alternative to Medallia

What are alternatives to Medallia?

Our recommendation is that you compare and contrast Medallia with numerous other CRM Software services sold by competitors before subscribing to the best solution. With way more product options influenced by price, features, and supplier standing, you really find enough details for a well-informed decision before deciding on a deal. Also, this lets you reduce the probability of getting the wrong or a limited application that is not in line with your demands. Our Medallia alternatives and comparison features should let you compare and contrast interesting products, while our software reviews and user satisfaction ratings can affect your buying choice.

Our group of independent experts have evaluated Medallia with a total rating of 6.8/10 after a series of thorough tests. Actual customers of Medallia have an average satisfaction rating with the product at 98% which shows their attitude towards this solution. If you devote some of your time to analyzing other Medallia alternatives you will surely find other services with similar or even better ratings.

TOP Medallia Alternatives


1. Zendesk

Our score: 9.8 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

VSLogger Unlimited

2. VSLogger Unlimited

Our score: 8.0 User satisfaction: N/A

Versadial VSLogger Call Recording Solution combines Call Recording, QC Evaluations, QC Review and Coaching, Live Team Performance and Gamification Dashboards.

JitBit HelpDesk

3. JitBit HelpDesk

Our score: 9.2 User satisfaction: 100%

A robust help desk application designed to help users track support tickets and emails in the most efficient way possible. The platform uses machine learning technology to streamline support request monitoring and automate repetitive back-office tasks. A simple, clutter-free interface ensures easier navigation and improved productivity for customer support agents.

JitBit HelpDesk

Top Alternatives To Medallia By Total Score

Medallia is a solid product that our experts evaluated with a 6.8 score and with a 98% user satisfaction rate. It's price starts at by quote. However, you may want to consider other Customer Support Software products that got even better scores and satisfaction ratings. Here's how Medallia fares in comparison to these:

Top Competitors To Medallia By Price

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Best Competitors To Medallia By Total Satisfaction

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It may at times be a genuine challenge to get a reliable Customer Support Software app that will not only meet your requirements but will also cover your budget limits. When you examine various alternatives to Medallia you should pay attention not only to functionalities but also to a broad spectrum of elements such as pricing, level of client support, supported mobile devices and available integrations. With enough research you should be able to find a solution that will include all the things you need at an affordable pricing.

Reviewed By Jenny Chang
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