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MiContact Center Alternatives

What are alternatives to MiContact Center?

If it looks like MiContact Center might not offer you the functionalities or adequate quality of customer support you require, you should examine other MiContact Center alternatives offered by different companies that deal with Call Center Software. While they will most probably share the most common features, some of them will offer unique services and systems that will be essential to your business. Spend some time looking at other opportunities compared below and study each product’s features before you make up your mind.

Our team of experts have evaluated MiContact Center with a total score of 7.8/10 after a series of thorough tests. Actual users of MiContact Center have an average satisfaction rating with the product at 100% which reveals their opinion about this application. If you devote some of your time to examining other MiContact Center alternatives you will surely find other services with similar or possibly higher ratings.

TOP MiContact Center Alternatives

Zendesk

1. Zendesk

Our score: 9.6 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshdesk

2. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

Knowmax

3. Knowmax

Our score: 8.0 User satisfaction: N/A

Knowmax by Kochartech is a smart and comprehensive knowledge management software built to simplify multiple channel content curation, accelerate findability, and enhance knowledge base management.

Top Alternatives To MiContact Center By Total Score

MiContact Center is a solid product that our experts evaluated with a 7.8 score and with a N/A user satisfaction rate. It's price starts at by quote. However, you may want to consider other most popular Customer Support Software products that got even better scores and satisfaction ratings. Here's how MiContact Center fares in comparison to these:

Top Competitors To MiContact Center By Price

It may at times be a true challenge to get a solid Customer Support Software solution that will not only fit your requirements but will also include your budget limits. If you examine different alternatives to MiContact Center you should pay attention not just to offered tools but also to a wide range of aspects including available plans, quality of client support, supported mobile devices and offered integrations. With decent time spent researching you should be able to find a solution that will have all the variables you require at an affordable cost.

Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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