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Oracle CX Alternatives

What are alternatives to Oracle CX?

If it seems Oracle CX may not supply you with the tools or adequate level of customer support you expect, you may want to check out other Oracle CX alternatives offered by competitors that deal with Customer Experience Management Software. Though they will most likely share the most typical features, some of them will have unique services and benefits that will be very important to your industry. Examine other offers listed below and study each product’s features before you make the final choice.

Our team of experts have evaluated Oracle CX with a total rating of 8.9/10 after a series of detailed tests. Actual customers of Oracle CX have an average satisfaction rating with the product at 100% which reflects their attitude towards this application. If you devote some of your time to comparing other Oracle CX alternatives you will most likely find other products with similar or even better ratings.

TOP Oracle CX Alternatives

Salesforce Service Cloud

1. Salesforce Service Cloud

Our score: 9.6 User satisfaction: 97%

A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.

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Zendesk

2. Zendesk

Our score: 9.4 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Product Fruits

3. Product Fruits

Our score: 8.6 User satisfaction: N/A

Product Fruits transforms user interaction with its unique blend of intuitive onboarding, AI-driven content creation, and proactive support, elevating organizations by ensuring smooth and successful user experiences.

Top Alternatives To Oracle CX By Total Score

Oracle CX is a solid product that our experts evaluated with a 8.9 score and with a 100% user satisfaction rate. It's price starts at By quote. However, you may want to consider other online Customer Experience Management Software products that got even better scores and satisfaction ratings. Here's how Oracle CX fares in comparison to these:

Top Competitors To Oracle CX By Price

It may at times be a real challenge to locate a solid Customer Experience Management Software service that will not only match your expectations but will also cover your budget limits. When you research a variety of alternatives to Oracle CX you may want to pay attention not only to offered tools but also to a variety of elements such as price, quality of customer support, supported mobile devices and offered integrations. With decent knowledge you should be able to locate a solution that is going to include all the variables you need at an affordable price.

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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