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Oracle Service Cloud Alternatives
What are alternatives to Oracle Service Cloud?
Our advice is that you compare and contrast Oracle Service Cloud with numerous other Customer Support Software choices provided by other vendors before you choose a plan. With considerably more product options influenced by pricing, available features, and supplier standing, you should get sufficient details for a well-informed decision before signing a deal. Moreover, you lower the probability of obtaining the incorrect or a limited software that is not designed to fit your requirements. Our Oracle Service Cloud alternatives and comparison features will allow you to compare and contrast potentially interesting tools, while our software reviews and user satisfaction ratings can give you more information your buying decision.
Our panel of B2B experts have evaluated Oracle Service Cloud with a total score of 7.8/10 after a series of scrutinizing tests. Actual users of Oracle Service Cloud have an average satisfaction rating with the product at 100% which reflects their opinion about this solution. If you devote some of your time to comparing other Oracle Service Cloud alternatives you will most likely find other products with similar or possibly better ratings.
TOP Oracle Service Cloud Alternatives
1. Zendesk
Our score: 9.6 User satisfaction: 98%Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
2. Freshdesk
Our score: 9.8 User satisfaction: 100%An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.
3. Zoho Assist
Our score: 8.5 User satisfaction: 98%Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
Top Alternatives To Oracle Service Cloud By Total Score
Oracle Service Cloud is a solid product that our experts evaluated with a 7.8 score and with a 100% user satisfaction rate. It's price starts at $90. However, you may want to consider other top 15 Customer Support Software products that got even better scores and satisfaction ratings. Here's how Oracle Service Cloud fares in comparison to these:
Top Competitors To Oracle Service Cloud By Price
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It might at times be a real challenge to get a trustworthy Customer Support Software service that will not only match your requirements but will also include your budget limits. When you analyze different alternatives to Oracle Service Cloud you may want to pay attention not only to features but also to a broad spectrum of aspects like price, quality of customer support, supported mobile devices and offered integrations. With decent knowledge you should be able to find an app that is going to have all the variables you want at a reasonable price.
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