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osTicket Alternatives

What are alternatives to osTicket?

If you think of buying osTicket but have not compared the alternative Help Desk Software available from osTicket competitors, our advice is that you do. With just a bit of time spent on considering the osTicket alternatives you will quickly get a complete overview of other programs by simply looking at their crucial features and pricing plans. Our comprehensive review and comparison system enables you to make this very simple and fast so you can make you choice based on meaningful insights, not guessing. Purchasing a B2B software is a long-term investment and it starts with locating the most suitable product.

Our group of independent experts have evaluated osTicket with a total score of 7.1/10 after a series of thorough tests. Actual clients of osTicket have an average satisfaction rating with the product at 94% which reflects their opinion about this service. If you spend some time examining other osTicket alternatives you will most likely find other products with similar or even higher ratings.

TOP osTicket Alternatives

Zendesk

1. Zendesk

Our score: 9.7 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshdesk

2. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

BoldDesk

3. BoldDesk

Our score: 8.0 User satisfaction: 96%

BoldDesk is a comprehensive customer support platform that streamlines ticket management, enhances productivity, and improves customer satisfaction.

Top Alternatives To osTicket By Total Score

osTicket is a solid product that our experts evaluated with a 7.1 score and with a N/A user satisfaction rate. It's price starts at $9. However, you may want to consider other top 10 Help Desk Software products that got even better scores and satisfaction ratings. Here's how osTicket fares in comparison to these:

Top Competitors To osTicket By Price

It can at times be a real challenge to find a trustworthy Help Desk Software solution that will not only meet your needs but will also cover your budget limits. When you study different alternatives to osTicket you ought to pay attention not simply to features but also to a broad spectrum of aspects like available plans, level of client support, supported mobile devices and provided integrations. With sufficient time spent researching you should be able to locate a service that is going to contain all the variables you want at a reasonable price.

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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