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OTRS Alternatives

Freshservice: No. 1 Software

USER SATISFACTION 97 %
OUR SCORE 9.4

What are alternatives to OTRS?

If you believe OTRS might not offer you the tools or sufficient quality of customer support you need, you may want to check out other OTRS alternatives offered by different companies that deal with IT Service Management Software. Though they will most probably share the most typical tools, some of them will provide unique solutions and benefits that will be crucial to your business. Examine other offers listed below and study each product’s pros and cons before you decide which one works best for you.

Our panel of B2B experts have evaluated OTRS with a total rating of 8.4/10 after a run of scrutinizing tests. Actual customers of OTRS have an average satisfaction rating with the product at 99% which reflects their opinion about this solution. If you devote some of your time to examining other OTRS alternatives you will definitely find other services with similar or even higher ratings.

TOP OTRS Alternatives

Other Popular OTRS Alternatives

OTRS is a solid product that our experts evaluated with a 8.4 score and with a 99% user satisfaction rate. It's price starts at By quote . However, you may want to consider other products that got even better scores and satisfaction ratings. Here's how OTRS fares in comparison to these:

Top Competitors To OTRS By Customer Satisfaction

Software Name
User Satisfaction

It may in some cases be a real challenge to find a trustworthy IT Service Management Software solution that will not only fit your expectations but will also cover your budget limits. While you analyze a variety of alternatives to OTRS you ought to pay attention not only to offered tools but also to a broad spectrum of elements like price, level of customer support, supported mobile devices and available integrations. With enough research you should be able to find an app that is going to include all the variables you require at an affordable cost.

Page last modified on 19/06/2019

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