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ProProfs Help Desk Alternatives

What are alternatives to ProProfs Help Desk?

ProProfs Help Desk may not always meet your company needs or unique circumstances of your industry. In that situation, you still have a wide range other Customer Support Software solutions to try. You can use our reliable comparison options for ProProfs Help Desk alternatives that can help you match functions, prices, and user comments for all kinds of software provided by competitors and decide on the most credible service for your company. It’s also a good idea to browse our reviews to get a holistic opinion of each software, and after getting some experience with it share your user review to help other customers in their decisions.

Our team of experts have evaluated ProProfs Help Desk with a total score of 8.5/10 after a run of detailed tests. Actual users of ProProfs Help Desk have an average satisfaction rating with the product at 100% which shows their opinion about this solution. If you devote some of your time to examining other ProProfs Help Desk alternatives you will surely find other programs with similar or even better ratings.

TOP ProProfs Help Desk Alternatives

Zendesk

1. Zendesk

Our score: 9.6 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Freshdesk

2. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

AIChatbot

3. AIChatbot

Our score: 8.5 User satisfaction: 96%

AIChatbot is a customer service chatbot that uses AI to understand your business needs and resolve support inquiries.

Top Alternatives To ProProfs Help Desk By Total Score

ProProfs Help Desk is a solid product that our experts evaluated with a 8.5 score and with a 100% user satisfaction rate. It's price starts at $20. However, you may want to consider other top 15 Customer Support Software products that got even better scores and satisfaction ratings. Here's how ProProfs Help Desk fares in comparison to these:

Top Competitors To ProProfs Help Desk By Price

It might at times be a genuine challenge to get a solid Customer Support Software app that will not only fit your requirements but will also be in accord with your budget limits. While you examine different alternatives to ProProfs Help Desk you may want to pay attention not simply to features but also to a variety of factors including pricing, quality of client support, supported mobile devices and offered integrations. With decent knowledge you should be able to find an app that will have all the variables you need at an inexpensive pricing.

Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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