Salesforce Essentials Alternatives

Zendesk: No. 1 Help Desk Software

56% of users choose it as an alternative to Salesforce Essentials

What are alternatives to Salesforce Essentials?

You won’t find universal Customer Support Software service. A decent software such as Salesforce Essentials can provide great functionalities but it may not match your specific business needs. To make sure you get the optimal product, check the other Salesforce Essentials alternatives listed below and investigate their features and options. It is also possible compare them with each other to get the best deal.

Our panel of B2B experts have evaluated Salesforce Essentials with a total score of 9.7/10 after a run of scrutinizing tests. Actual customers of Salesforce Essentials have an average satisfaction rating with the product at 100% which reflects their experience with this solution. If you spend some time comparing other Salesforce Essentials alternatives you will most likely find other services with similar or even higher ratings.

TOP Salesforce Essentials Alternatives


1. Freshdesk

Our score: 9.8 User satisfaction: 100%

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Salesforce Service Cloud

2. Salesforce Service Cloud

Our score: 9.6 User satisfaction: 97%

Cloud-hosted customer service platform for faster, smarter customer support.


3. Groove

Our score: 9.5 User satisfaction: 91%

A simple yet intuitive help desk software designed to help users deliver efficient yet personal customer service.

Top Alternatives To Salesforce Essentials By Total Score

Salesforce Essentials is a solid product that our experts evaluated with a 9.7 score and with a N/A% user satisfaction rate. It's price starts at $25. However, you may want to consider other Help Desk Software products that got even better scores and satisfaction ratings. Here's how Salesforce Essentials fares in comparison to these:

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Top Competitors To Salesforce Essentials By Price

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Best Competitors To Salesforce Essentials By Total Satisfaction

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It may in some cases be a genuine challenge to get a trustworthy Help Desk Software solution that will not only meet your requirements but will also include your budget limits. When you study various alternatives to Salesforce Essentials you ought to pay attention not just to offered tools but also to a wide range of factors such as cost, quality of client support, supported mobile devices and offered integrations. With sufficient research you should be able to find a software that will include all the things you require at a reasonable price.

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