Zendesk: No. 1 Live Chat Software
60% of users choose it as an alternative to Salesforce Live Agent
If you’re not yet certain that you want to buy Salesforce Live Agent then one of the best methods to examine it is to use the vendor’s free trial or demo plan. With a free trial you can get a direct contact with the capabilities and work processes of the product and test if they fit your requirements. It’s also a good idea to explore free trials of other Live Chat Software services since most competitors offer that kind of test ride nowadays. The more trial plans you sign up for the higher are you changes of selecting one of Salesforce Live Agent alternatives that’s a great match for your company. Give the free trials a week of two before you choose which tool provides you with the best value for your cash.
Our group of independent experts have evaluated Salesforce Live Agent with a total score of 9.1/10 after a series of detailed tests. Actual users of Salesforce Live Agent have an average satisfaction rating with the product at 92% which reflects their experience with this service. If you devote some of your time to comparing other Salesforce Live Agent alternatives you will definitely find other products with similar or possibly higher ratings.
Freshchat is a modern messaging software for sales teams offered by Freshworks.
Full-features live chat and help desk solution for customer service and support.
Salesforce Live Agent is a solid product that our experts evaluated with a 9.1 score and with a 92% user satisfaction rate. It's price starts at By quote. However, you may want to consider other Live Chat Software products that got even better scores and satisfaction ratings. Here's how Salesforce Live Agent fares in comparison to these:
It might sometimes be a real challenge to find a solid Live Chat Software service that will not only fit your expectations but will also be in accord with your budget limits. While you analyze various alternatives to Salesforce Live Agent you may want to pay attention not simply to offered tools but also to a variety of factors such as available plans, level of client support, supported mobile devices and provided integrations. With decent time spent researching you should be able to get a solution that will contain all the elements you require at a reasonable cost.
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