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Salesforce Service Cloud Alternatives
What are alternatives to Salesforce Service Cloud?
If you believe Salesforce Service Cloud might not supply you with the components or adequate level of customer support you need, you may want to check out other Salesforce Service Cloud alternatives offered by different vendors that deal with Customer Support Software. Even though they will most likely share the most typical functions, some of them will have unique services and systems that can be very important to your industry. Spend some time looking at other alternatives outlined below and study each product’s pros and cons before you make up your mind.
Our panel of B2B experts have evaluated Salesforce Service Cloud with a total score of 9.3/10 after a run of thorough tests. Actual users of Salesforce Service Cloud have an average satisfaction rating with the product at 97% which reflects their experience with this solution. If you devote some of your time to examining other Salesforce Service Cloud alternatives you will most likely find other products with similar or possibly better ratings.
TOP Salesforce Service Cloud Alternatives
1. Zendesk
Our score: 9.6 User satisfaction: 98%Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
2. Freshdesk
Our score: 9.8 User satisfaction: 100%An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.
3. Kommunicate
Our score: 8.7 User satisfaction: 96%Kommunicate is a messaging first (Human + bot hybrid) customer support software with powerful automation, made for millennials.
Top Alternatives To Salesforce Service Cloud By Total Score
Salesforce Service Cloud is a solid product that our experts evaluated with a 9.6 score and with a 97% user satisfaction rate. It's price starts at $25. However, you may want to consider other top 10 Customer Support Software products that got even better scores and satisfaction ratings. Here's how Salesforce Service Cloud fares in comparison to these:
Top Competitors To Salesforce Service Cloud By Price
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It might in some cases be a real challenge to find a reliable Customer Support Software service that will not only match your needs but will also include your budget limits. While you analyze a variety of alternatives to Salesforce Service Cloud you may want to pay attention not only to offered tools but also to a wide range of aspects such as cost, quality of customer support, supported mobile devices and available integrations. With enough knowledge you should be able to find a service that will contain all the things you need at an affordable cost.
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