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Satsum Alternatives

What are alternatives to Satsum?

It’s very unlikely you will find a universal Customer Experience Management Software product. A popular software like Satsum might have solid components but nonetheless not meet your company standards. To find optimal Satsum alternatives, have a look at the elements of alternative tools offered by competitors that we listed below. It’s even better if you compare them against each other to find the best deal.

Our group of independent experts have evaluated Satsum with a total rating of 5.9/10 after a run of detailed tests. Actual customers of Satsum have an average satisfaction rating with the product at 89% which shows their opinion about this solution. If you devote some of your time to comparing other Satsum alternatives you will definitely find other programs with similar or possibly better ratings.

TOP Satsum Alternatives

Salesforce Service Cloud

1. Salesforce Service Cloud

Our score: 9.6 User satisfaction: 97%

A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.

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Zendesk

2. Zendesk

Our score: 9.4 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

UserGuiding

3. UserGuiding

Our score: 8.0 User satisfaction: N/A

A results-oriented and user-friendly onboarding guides and walkthroughs creator and manager.

Top Alternatives To Satsum By Total Score

Satsum is a solid product that our experts evaluated with a 5.9 score and with a 89% user satisfaction rate. It's price starts at $45. However, you may want to consider other top Customer Experience Management Software products that got even better scores and satisfaction ratings. Here's how Satsum fares in comparison to these:

Top Competitors To Satsum By Price

It can in some cases be a true challenge to locate a reliable Customer Experience Management Software solution that will not only fit your needs but will also be in accord with your budget limits. If you study a variety of alternatives to Satsum you may want to pay attention not only to functionalities but also to a broad spectrum of aspects including cost, level of client support, supported mobile devices and offered integrations. With decent time spent researching you should be able to locate a service that will have all the elements you require at an affordable cost.

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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