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Serena Service Manager Alternatives
What are alternatives to Serena Service Manager?
It’s very difficult to find a universal Customer Support Software solution. A reliable application like Serena Service Manager may have great components but nonetheless not fit into your company needs. To get perfect Serena Service Manager alternatives, have a look at the features of other services offered by competitors that we listed below. Finally, you can also compare them against each other to make sure you get the best offer.
Our team of experts have evaluated Serena Service Manager with a total rating of 7.0/10 after a run of scrutinizing tests. Actual clients of Serena Service Manager have an average satisfaction rating with the product at 93% which reveals their experience with this service. If you spend some time analyzing other Serena Service Manager alternatives you will definitely find other products with similar or even higher ratings.
TOP Serena Service Manager Alternatives
1. Zendesk
Our score: 9.6 User satisfaction: 98%Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
2. Freshdesk
Our score: 9.8 User satisfaction: 100%An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.
3. Genesys Cloud
Our score: 9.0 User satisfaction: 93%A comprehensive contact center platform built to reinforce customer support efforts and optimize your workforce. It combines all client communications into one neat, intuitive system so your reps can deliver faster responses. Routing functionalities ensure that messages go to the right agents, reducing the risk of overlooked communications.
Top Alternatives To Serena Service Manager By Total Score
Serena Service Manager is a solid product that our experts evaluated with a 7.0 score and with a 93% user satisfaction rate. It's price starts at $89. However, you may want to consider other top 10 Customer Support Software products that got even better scores and satisfaction ratings. Here's how Serena Service Manager fares in comparison to these:
Top Competitors To Serena Service Manager By Price
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It may at times be a true challenge to find a trustworthy Customer Support Software solution that will not only match your needs but will also include your budget limits. When you study different alternatives to Serena Service Manager you should pay attention not just to functionalities but also to a wide range of factors such as available plans, level of client support, supported mobile devices and available integrations. With enough research you should be able to get a solution that is going to have all the elements you require at an affordable pricing.
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