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Serena Service Manager Alternatives
What are alternatives to Serena Service Manager?
It’s very difficult to find a universal Customer Support Software solution. A reliable application like Serena Service Manager may have great components but nonetheless not fit into your company needs. To get perfect Serena Service Manager alternatives, have a look at the features of other services offered by competitors that we listed below. Finally, you can also compare them against each other to make sure you get the best offer.
Our team of experts have evaluated Serena Service Manager with a total rating of 7.0/10 after a run of scrutinizing tests. Actual clients of Serena Service Manager have an average satisfaction rating with the product at 93% which reveals their experience with this service. If you spend some time analyzing other Serena Service Manager alternatives you will definitely find other products with similar or even higher ratings.
TOP Serena Service Manager Alternatives
1. Zendesk
Our score: 9.6 User satisfaction: 98%Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
2. Freshdesk
Our score: 9.8 User satisfaction: 100%An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.
3. Wix Answers
Our score: 8.9 User satisfaction: 100%Next-generation help desk software that puts all support channels under one platform. Includes knowledge base, tickets, chats, and calls in a one-tab workspace for a better agent and client interaction. Automation features optimize day-to-day customer support tasks while a single timeline view allows agents to see client details and history without having to navigate between tabs.
Top Alternatives To Serena Service Manager By Total Score
Serena Service Manager is a solid product that our experts evaluated with a 7.0 score and with a 93% user satisfaction rate. It's price starts at $89. However, you may want to consider other top 10 Customer Support Software products that got even better scores and satisfaction ratings. Here's how Serena Service Manager fares in comparison to these:
Top Competitors To Serena Service Manager By Price
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It may at times be a genuine challenge to find a trustworthy Customer Support Software solution that will not only fit your expectations but will also include your budget limits. If you research a variety of alternatives to Serena Service Manager you ought to pay attention not just to offered tools but also to a broad spectrum of elements like available plans, level of client support, supported mobile devices and available integrations. With decent knowledge you should be able to locate a service that is going to have all the things you require at a reasonable pricing.
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