Serena Service Manager Alternatives

Freshdesk: No. 1 Customer Support Software

63% of users choose it as an alternative to Serena Service Manager

What are alternatives to Serena Service Manager?

It’s very difficult to find a universal Customer Support Software solution. A reliable application like Serena Service Manager may have great components but nonetheless not fit into your company needs. To get perfect Serena Service Manager alternatives, have a look at the features of other services offered by competitors that we listed below. Finally, you can also compare them against each other to make sure you get the best offer.

Our team of experts have evaluated Serena Service Manager with a total rating of 7.0/10 after a run of scrutinizing tests. Actual clients of Serena Service Manager have an average satisfaction rating with the product at 93% which reveals their experience with this service. If you spend some time analyzing other Serena Service Manager alternatives you will definitely find other products with similar or even higher ratings.

TOP Serena Service Manager Alternatives


1. Freshdesk

Our score: 9.8 User satisfaction: 100%

Freshdesk is the winner of our Expert's Choice Award and an efficient and reliable help desk solution. It includes a great free trial plan.


2. Zendesk

Our score: 9.7 User satisfaction: 98%

Zendesk is a winner of our Supreme Software Award. It's one of the leading help desk solutions trusted by over 40,000 organization worldwide.

ConnectWise Control

3. ConnectWise Control

Our score: 9.0 User satisfaction: 100%

ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay.

Top Alternatives To Serena Service Manager By Total Score

Serena Service Manager is a solid product that our experts evaluated with a 7.0 score and with a 93% user satisfaction rate. It's price starts at $89. However, you may want to consider other Customer Support Software products that got even better scores and satisfaction ratings. Here's how Serena Service Manager fares in comparison to these:

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Top Competitors To Serena Service Manager By Price

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Best Competitors To Serena Service Manager By Total Satisfaction

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It may sometimes be a genuine challenge to get a trustworthy Customer Support Software app that will not only match your requirements but will also cover your budget limits. While you examine different alternatives to Serena Service Manager you may want to pay attention not simply to offered tools but also to a broad spectrum of elements like available plans, level of client support, supported mobile devices and available integrations. With enough research you should be able to get an app that will include all the things you need at an inexpensive price.

Reviewed By Louie Andre
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