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ServiceNow Knowledge Management Alternatives
What are alternatives to ServiceNow Knowledge Management?
If you’re not yet sure that you want to buy ServiceNow Knowledge Management then one of the best ways to evaluate it would be to use the vendor’s free trial or demo plan. With a free trial you can get a direct contact with the capabilities and inner workings of the service and learn if they meet your expectations. It’s also a good idea to test free trials of other Knowledge Management Software services considering that most competitors offer that kind of test ride these days. The more trial plans you try out the higher are you changes of choosing one of ServiceNow Knowledge Management alternatives that’s a great match for your business. Give the free trials at least a week before you decide which product offers you the best value for your cash.
Our panel of B2B experts have evaluated ServiceNow Knowledge Management with a total score of 9.8/10 after a series of detailed tests. Actual customers of ServiceNow Knowledge Management have an average satisfaction rating with the product at 100% which reflects their attitude towards this service. If you devote some of your time to comparing other ServiceNow Knowledge Management alternatives you will most likely find other products with similar or possibly better ratings.
TOP ServiceNow Knowledge Management Alternatives
1. Zoho Desk
Our score: 9.0 User satisfaction: 100%Zoho Desk is a support desk platform that helps you deliver top quality customer support with tools that increase agent productivity and improve analytic operations. Equipped with robust reporting tools and analytics, managers can keep track of their agents’ KPIs and address performance issues and make data-driven decisions.
2. Zendesk
Our score: 9.7 User satisfaction: 98%Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
3. Bitrix24
Our score: 9.0 User satisfaction: 96%Bitrix24 offers tools for collaboration in key business processes like CRM, project management, time management, tasking, and document management. Its feature set also includes a daily planner and a time management module. Bitrix24 also provides a robust reporting module for tasks and performance.
Top Alternatives To ServiceNow Knowledge Management By Total Score
ServiceNow Knowledge Management is a solid product that our experts evaluated with a 9.8 score and with a 100% user satisfaction rate. It's price starts at By quote. However, you may want to consider other online Knowledge Management Software products that got even better scores and satisfaction ratings. Here's how ServiceNow Knowledge Management fares in comparison to these:
Top Competitors To ServiceNow Knowledge Management By Price
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It may at times be a real challenge to get a reliable Knowledge Management Software app that will not only meet your requirements but will also be in accord with your budget limits. If you examine a variety of alternatives to ServiceNow Knowledge Management you should pay attention not only to functionalities but also to a wide range of elements such as price, level of customer support, supported mobile devices and provided integrations. With sufficient research you should be able to get a service that is going to include all the elements you want at an affordable pricing.
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