ServiceNow Knowledge Management Alternatives

If you’re not yet sure that you want to buy ServiceNow Knowledge Management then one of the best ways to evaluate it would be to use the vendor’s free trial or demo plan. With a free trial you can get a direct contact with the capabilities and inner workings of the service and learn if they meet your expectations. It’s also a good idea to test free trials of other Knowledge Management Software services considering that most competitors offer that kind of test ride these days. The more trial plans you try out the higher are you changes of choosing one of ServiceNow Knowledge Management alternatives that’s a great match for your business. Give the free trials at least a week before you decide which product offers you the best value for your cash.

Our panel of B2B experts have evaluated ServiceNow Knowledge Management with a total score of 9.8/10 after a series of detailed tests. Actual customers of ServiceNow Knowledge Management have an average satisfaction rating with the product at 100% which reflects their attitude towards this service. If you devote some of your time to comparing other ServiceNow Knowledge Management alternatives you will most likely find other products with similar or possibly better ratings.

TOP ServiceNow Knowledge Management Alternatives

1. Zoho Desk

Our score: 9.0 User satisfaction: 100%

Zoho Desk is a support desk platform that helps you deliver top quality customer support with tools that increase agent productivity and improve analytic operations. Equipped with robust reporting tools and analytics, managers can keep track of their agents’ KPIs and address performance issues and make data-driven decisions.

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2. Zendesk

Our score: 9.7 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

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3. Guru

Our score: 9.5 User satisfaction: 98%

An omni-channel knowledgebase for support, sales, and marketing teams.

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ServiceNow Knowledge Management is a solid product that our experts evaluated with a 9.8 score and with a 100% user satisfaction rate. It's price starts at By quote. However, you may want to consider other most popular Knowledge Management Software products that got even better scores and satisfaction ratings. Here's how ServiceNow Knowledge Management fares in comparison to these:

Product name:

Our Score:

2025 Pricing & Software Features of Inkling Knowledge

9.7

2025 Pricing & Software Features of Diigo

8.8

2025 Pricing & Software Features of SCOUT

8.2

2025 Pricing & Software Features of Panviva

8.0

2025 Pricing & Software Features of Knowmax

8.0

Product name:

Price:

2025 Pricing & Software Features of Liberty

By quote

2025 Pricing & Software Features of SmartUp

$5

2025 Pricing & Software Features of ISELO

$6

2025 Pricing & Software Features of SABIO

$10

2025 Pricing & Software Features of Knowledge360

$475

It can in some cases be a true challenge to get a solid Knowledge Management Software service that will not only match your expectations but will also be in accord with your budget limits. If you study different alternatives to ServiceNow Knowledge Management you ought to pay attention not just to functionalities but also to a wide range of aspects like cost, quality of client support, supported mobile devices and available integrations. With enough time spent researching you should be able to locate an app that is going to contain all the variables you want at a reasonable cost.