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Support Hero Alternatives

What are alternatives to Support Hero?

We advise you to compare Support Hero with a few other Knowledge Management Software products offered by other vendors before you decide to subscribe to a plan. Doing so to searching for Support Hero alternatives should let you acquire extra data about how other apps differ depending on cost, features, and vendor reliability. With that approach, you’ll have enough information for solid choice before you start a long-term cooperation with a vendor. Additionally, you should lowe the probability of buying a service that is either broken or does not meet all your requirements. Our review platform gives you tools to research interesting programs, while our reviews and customer rating can support your buying decision.

Our group of independent experts have evaluated Support Hero with a total rating of 7.7/10 after a period of scrutinizing tests. Actual customers of Support Hero have an average satisfaction rating with the product at N/A% which reveals their attitude towards this service. If you devote some of your time to comparing other Support Hero alternatives you will most likely find other programs with similar or possibly better ratings.

TOP Support Hero Alternatives

Zoho Desk

1. Zoho Desk

Our score: 9.0 User satisfaction: 100%

Zoho Desk is a support desk platform that helps you deliver top quality customer support with tools that increase agent productivity and improve analytic operations. Equipped with robust reporting tools and analytics, managers can keep track of their agents’ KPIs and address performance issues and make data-driven decisions.

Zendesk

2. Zendesk

Our score: 9.7 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

ServiceNow Knowledge Management

3. ServiceNow Knowledge Management

Our score: 9.8 User satisfaction: 100%

An out-of-the-box solution for sharing information in knowledge bases for customers, employees, and agents to access easily. Employees can create how-to articles and document FAQs and index them for easy access. The software has dedicated workflows to publishing and retiring articles, and there are distinct access controls for reading and contributing, too.

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Top Alternatives To Support Hero By Total Score

Support Hero is a solid product that our experts evaluated with a 7.7 score and with a N/A user satisfaction rate. It's price starts at $49. However, you may want to consider other top 15 Knowledge Management Software products that got even better scores and satisfaction ratings. Here's how Support Hero fares in comparison to these:

Top Competitors To Support Hero By Price

It may at times be a real challenge to find a reliable Knowledge Management Software solution that will not only meet your requirements but will also include your budget limits. While you analyze different alternatives to Support Hero you may want to pay attention not just to functionalities but also to a broad spectrum of elements like available plans, quality of client support, supported mobile devices and provided integrations. With decent knowledge you should be able to find a service that is going to include all the variables you want at a reasonable pricing.

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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