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SupportDesk Alternatives

Zendesk: No. 1 Customer Support Software

58% of users choose it as an alternative to SupportDesk

What are alternatives to SupportDesk?

You shouldn’t expect to find a universal Customer Support Software solution. A well-known software like SupportDesk can have solid offer but nevertheless not fit into your company expectations. To get optimal SupportDesk alternatives, spend some time comparing the components of other products created by competitors that we listed below. It’s even better if you compare them against each other to make sure you get the most advantageous product.

Our team of experts have evaluated SupportDesk with a total rating of 7.4/10 after a series of scrutinizing tests. Actual users of SupportDesk have an average satisfaction rating with the product at 100% which shows their experience with this solution. If you devote some of your time to examining other SupportDesk alternatives you will surely find other programs with similar or even better ratings.

TOP SupportDesk Alternatives

Zendesk

1. Zendesk

Our score: 9.8 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Zendesk
uContact

2. uContact

Our score: 8.0 User satisfaction: 100%

uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.

uContact
Groove

3. Groove

Our score: 9.5 User satisfaction: 91%

A simple yet intuitive help desk software designed to help users deliver efficient yet personal customer service.

Top Alternatives To SupportDesk By Total Score

SupportDesk is a solid product that our experts evaluated with a 7.4 score and with a 100% user satisfaction rate. It's price starts at $30. However, you may want to consider other Customer Support Software products that got even better scores and satisfaction ratings. Here's how SupportDesk fares in comparison to these:

Product name:
Our Score:
7.3
7.2
7.2

Top Competitors To SupportDesk By Price

Product name:
Price:
€39
$49.95
$599
$749

Best Competitors To SupportDesk By Total Satisfaction

Product name:
Satisfaction:
100%
100%
N/A

It can in some cases be a real challenge to find a reliable Customer Support Software app that will not only fit your requirements but will also be in accord with your budget limits. While you research different alternatives to SupportDesk you should pay attention not only to features but also to a wide range of aspects such as pricing, level of customer support, supported mobile devices and offered integrations. With decent research you should be able to locate a solution that is going to have all the variables you require at an affordable cost.

Reviewed By Jenny Chang
Page last modified
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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