Zendesk Alternatives

Freshdesk: No. 1 Customer Support Software

63% of users choose it as an alternative to Zendesk

What are alternatives to Zendesk?

You shouldn’t expect to find a universal Customer Support Software solution. A popular service such as Zendesk can have solid functionalities but nonetheless not satisfy your business requirements. To get perfect Zendesk alternatives, compare the features of different services developed by competitors that we listed below. What is more, you can compare them against each other to find the best offer.

Our panel of B2B experts have evaluated Zendesk with a total rating of 9.5/10 after a run of scrutinizing tests. Actual users of Zendesk have an average satisfaction rating with the product at 94% which reveals their experience with this solution. If you spend some time analyzing other Zendesk alternatives you will most likely find other services with similar or even better ratings.

TOP Zendesk Alternatives


1. Freshdesk

Our score: 9.8 User satisfaction: 100%

Freshdesk is the winner of our Expert's Choice Award and an efficient and reliable help desk solution. It includes a great free trial plan.


2. Botmind

Our score: 8.0 User satisfaction: 100%

An innovative SaaS platform built to help digital customer experience companies to scale support and enhance customer experience with an AI-powered agent.

HubSpot Service Hub

3. HubSpot Service Hub

Our score: 9.0 User satisfaction: 98%

Online customer service, support and help desk solution native to the HubSpot suite.

Top Alternatives To Zendesk By Total Score

Zendesk is a solid product that our experts evaluated with a 9.7 score and with a 98% user satisfaction rate. It's price starts at $5. However, you may want to consider other Customer Support Software products that got even better scores and satisfaction ratings. Here's how Zendesk fares in comparison to these:

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Top Competitors To Zendesk By Price

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Best Competitors To Zendesk By Total Satisfaction

It can at times be a true challenge to locate a trustworthy Customer Support Software service that will not only meet your expectations but will also be in accord with your budget limits. If you research various alternatives to Zendesk you may want to pay attention not only to offered tools but also to a variety of aspects including available plans, level of customer support, supported mobile devices and provided integrations. With decent research you should be able to get a service that is going to have all the elements you want at a reasonable pricing.

Reviewed By Louie Andre
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