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Zoho Desk Alternatives

What are alternatives to Zoho Desk?

If you’re not yet certain that you want to buy Zoho Desk then one of the best methods to evaluate it would be to check out the vendor’s free trial or demo plan. You will have a useful contact with the tools and inner workings of the service and learn if they match your standards. It’s also a good idea to explore free trials of other Customer Support Software services seeing that most competitors give their users access to that kind of test ride nowadays. The more trials you use the better are you changes of choosing one of Zoho Desk alternatives that’s a great match for your enterprise. Give the free trials at least a week before you decide which product offers you the best value for your investment.

Our team of experts have evaluated Zoho Desk with a total rating of 8.8/10 after a series of scrutinizing tests. Actual customers of Zoho Desk have an average satisfaction rating with the product at 100% which reflects their opinion about this service. If you spend some time analyzing other Zoho Desk alternatives you will surely find other programs with similar or possibly better ratings.

TOP Zoho Desk Alternatives

Freshdesk

1. Freshdesk

Our score: 9.8 User satisfaction: 100%

An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.

LiveAgent

2. LiveAgent

Our score: 8.9 User satisfaction: 100%

A comprehensive customer support platform with live chat functionalities for websites and robust help desk features. The software comes with a simple, intuitive interface that makes it easier to implement and helps boost adoption. An all-in-one inbox, along with multiple social channel support, streamlines request management and keyword monitoring so reps can quickly respond to customer queries.

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Zendesk

3. Zendesk

Our score: 9.6 User satisfaction: 98%

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Useful Zoho Desk Resources

Top Alternatives To Zoho Desk By Total Score

Zoho Desk is a solid product that our experts evaluated with a 9.0 score and with a 100% user satisfaction rate. It's price starts at Free. However, you may want to consider other list of best Customer Support Software products that got even better scores and satisfaction ratings. Here's how Zoho Desk fares in comparison to these:

Top Competitors To Zoho Desk By Price

It might in some cases be a genuine challenge to locate a solid Customer Support Software solution that will not only meet your expectations but will also be in accord with your budget limits. When you research different alternatives to Zoho Desk you ought to pay attention not just to functionalities but also to a variety of aspects such as cost, level of customer support, supported mobile devices and offered integrations. With enough time spent researching you should be able to locate a service that is going to include all the elements you need at an inexpensive price.

Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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