Zendesk Chat Alternatives

Freshdesk: No. 1 Customer Support Software

63% of users choose it as an alternative to Zendesk Chat

What are alternatives to Zendesk Chat?

If you consider using Zendesk Chat but have not compared the other Customer Support Software available from Zendesk Chat competitors, it’s very important that you do. With just a little time spent on considering the Zendesk Chat alternatives you will quickly get a full image of other tools by simply studying their crucial functionalities and pricing plans. FinancesOnline comprehensive review and comparison system allows you to make this very efficient so you can choose your software based on reliable information, not guesswork. Implementing a SaaS solution is a long-term investment and it starts with locating the most beneficial software.

Our panel of B2B experts have evaluated Zendesk Chat with a total rating of 8.5/10 after a series of detailed tests. Actual clients of Zendesk Chat have an average satisfaction rating with the product at 100% which reflects their attitude towards this service. If you devote some of your time to examining other Zendesk Chat alternatives you will surely find other services with similar or even better ratings.

TOP Zendesk Chat Alternatives


1. Freshdesk

Our score: 9.8 User satisfaction: 100%

Freshdesk is the winner of our Expert's Choice Award and an efficient and reliable help desk solution. It includes a great free trial plan.

iTouchVision Customer Service

2. iTouchVision Customer Service

Our score: 7.8 User satisfaction: 97%

iTouchVision is a complete IT service management solution, designed to deliver a Single Point of Contact (SPOC), and to respond to the needs of users and IT technicians.

Salesforce Service Cloud

3. Salesforce Service Cloud

Our score: 9.6 User satisfaction: 97%

Cloud-hosted customer service platform for faster, smarter customer support.

Top Alternatives To Zendesk Chat By Total Score

Zendesk Chat is a solid product that our experts evaluated with a 8.5 score and with a 100% user satisfaction rate. It's price starts at $11.20. However, you may want to consider other Customer Support Software products that got even better scores and satisfaction ratings. Here's how Zendesk Chat fares in comparison to these:

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Top Competitors To Zendesk Chat By Price

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Best Competitors To Zendesk Chat By Total Satisfaction

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It can sometimes be a genuine challenge to get a solid Customer Support Software app that will not only match your needs but will also include your budget limits. If you examine a variety of alternatives to Zendesk Chat you ought to pay attention not simply to features but also to a broad spectrum of elements including price, quality of client support, supported mobile devices and provided integrations. With decent knowledge you should be able to locate a software that will contain all the variables you require at an affordable price.

Reviewed By Louie Andre
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.